Prescription Clerk

Prescription Clerk

Reference: HW-2005

• Take requests for prescription repeats via the telephone, online or over the counter.
• Issue paper and electronic prescriptions to dispensing and non-dispensing patients within the required timescales for monthly repeat prescriptions.
• Answering medication queries from patients, staff members and pharmacies/care homes.
• Inputting prescription orders.
• Collate information from medication related queries/tasks and forward to an appropriate healthcare professional in a timely manner.
• Allocate medication reviews ensuring patients have attended for chronic disease reviews where appropriate.
• Provide patients with information and education on their prescriptions.
• Promotion of electronic repeat dispensing and online ordering.
• Liaise with patients and healthcare providers to obtain correct prescription information.
• Manage prescription requests from vulnerable/high-priority patients and care home staff.
• Work with Prescribers to provide a responsive repeat prescription service.
• Comply with legal and professional requirements, accepted guidance on professional practice, and with safe systems of work for re-authorising repeat prescriptions.